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USA’s business communications company Avaya has announced a partnership with VIVA Bahrain to deliver team and customer engagement solutions to large, medium, and small businesses in Bahrain
Avaya, a leading provider of communication solutions, is expected to enable customers to engage with each other across multiple channels for better customer experience, higher productivity and higher financial performance.
Specifically, the company's Engagement Development Platform enables third parties to create and customise business applications for competitive advantage.
Through Avaya’s solutions, VIVA Bahrain’s customers will be able to benefit from a broader range of superior technology solutions, while the two companies will collaborate with a focus on customer-oriented results.
Avaya managing director for Levant, GCC and Pakistan Mohammed Areff said, “Through our partnership with VIVA Bahrain, we will transform the digital interface in the country. By providing a wider range of solutions and greater options, businesses will be empowered with the means to achieve their goals. This is why we sought a partnership with VIVA Bahrain, whose local expertise enables the best deployment of our service proficiencies.”