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Dubai Electricity and Water Authority (DEWA) has signed contracts to complete low voltage cable-laying works within a week of receiving requests from DEWA
“We have implemented enhancement programmes and projects to position ourselves in first place in the Doing Business report by the World Bank. We are committed to enhancing our ranking globally and hence are investing in strengthening our infrastructure. We will submit reports of the new enhancements to the World Bank for their consideration in the new ranking,” said Saeed Mohammad Al Tayer, managing director and CEO of DEWA.
The deals were signed with UAE-based Power Magic Electrical Works and Gulf Sands Contracting.
DEWA has implemented the ‘One Window’ system to strengthen ease of access to electricity and reduce the number of procedures for consultants and contractors.
DEWA consistently conducts customer satisfaction surveys to further improve its services.
“The agreements will contribute to enhancing the efficiency of our services and maximise customer satisfaction. They will also enable us to complete field works and new connections easily and efficiently. This will help us to enhance our ranking globally and achieve first place,” said Rashid Humaidan, executive vice president of Power Distribution at DEWA.